Return Policy


At Caregenia, our customers’ satisfaction is our top priority. If you are not satisfied for any reason, let us know within 30 days of receipt of goods and we will gladly provide you with a full refund or a product replacement.

We are continually looking for ways to improve our products and services, and would appreciate and value your feedback on how we can better create happy customers.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of above and you still have not received your refund yet, please contact us at [email protected]